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Security

Your data is protected, and you see who touches it

Servers in France, partitioned workspaces, two-factor authentication, an audit log: this is what is in place today. We hold no security certification (ISO 27001, SOC 2…) at this time; we would rather describe the measures than display a badge.

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Audit log

Who did what in your workspace, you can find it

Every change is recorded: who, when, on which resource. You filter by actor, category or period, and export the whole log as CSV.

  • Reserved for the workspace's owners and administrators
  • Entries are kept for 12 months; no request content or IP address is recorded
  • Your own sign-ins and security changes are in Account, Activity, with a "Not me?" link

AI assistants and connectors

You cut an app's access in one click

When you plug in an assistant such as Claude, ASAP shows what it asks for before you authorize it. Afterwards, your connections list shows each app, its permissions and its last use.

  • The permissions are the ones you grant, in the workspace you choose
  • An app can be disconnected at any time, and its access is revoked immediately
  • The revocation appears in the audit log

Your data

You export your data and delete your account whenever you want

The export is a ZIP archive of your personal data as JSON, with a file that explains every field. Deletion takes effect after 30 days, during which you can change your mind in one click.

  • No secret (password, backup codes) in the export
  • A workspace's documents are exported from each app
  • Finalized invoices are kept for 10 years, as the law requires, with no link to your sign-in identity

What protects ASAP under the hood

Subprocessors

The providers that process data for ASAP

These are the providers involved, with their role and location. The detail is in the privacy policy (in French).

Stripe
Subscription payments (Ireland / United States (SCCs))
Resend
Transactional emails (United States (SCCs))
Cloudflare
Content delivery and network protection (European Union / United States (SCCs))
Mistral AI
AI assistance features (invoicing assistant, e-mail drafts) (Paris, France (hosted in the European Union))
Sentry
Error monitoring (United States (SCCs))
Axiom
Technical logs (United States (SCCs))
PrivateHeberg
Platform hosting (France)

Responsible disclosure

Report a vulnerability

Found a flaw? Write to us (French or English) describing the problem and how to reproduce it, without accessing or changing other people's data. Give us a reasonable time to fix it before any public disclosure.

  • We acknowledge receipt and come back to you as soon as we can
  • Out of scope: denial of service, social engineering and any breach of others' data
  • There is no bug bounty programme; we are happy to thank the people who would like that

Frequently asked questions

Security — what people ask us

Where is my data hosted?

On a virtual private server from PrivateHeberg (ANCELADE SAS), in France. A few providers operate outside that server (payments, email, monitoring, network): they are listed above with their location.

Is ASAP ISO 27001 or SOC 2 certified?

No. ASAP holds no security certification at this time. This page describes the measures in place; we would rather do that than display a badge.

Can anyone else see my workspace's data?

Each workspace is partitioned in the database by PostgreSQL Row-Level Security: a query can only read the rows of the workspace the session is opened for. In your workspace, the audit log shows owners and administrators who did what.

What happens if I lose my phone?

When you turn on two-factor authentication, ASAP generates ten single-use backup codes. Each one signs you in once if you lose your authenticator app, and ASAP warns you when only a few are left.

Do my card numbers go through ASAP?

No. Payments are processed by Stripe: you enter your card in Stripe's own components, and it neither passes through nor is stored at ASAP.

How do I export my data or delete my account?

From Account, Data and privacy: you download a ZIP archive of your personal data, or schedule the deletion of your account. It takes effect after 30 days, and you can cancel it until then.

Last updated: 2026-10-13

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